Terms & Conditions
You can order online securely – we use the Paypal secure shopping basket and also use Afterpay, Zippay, LayBuy and Stripe secure shopping options.
Shipping within Australia is charged at rates from $8.60 per order and may vary based on the delivery address and the amount of product ordered. Bulk clinic orders may incur a slightly higher postage charge.
Free standard shipping for orders over $100 on the retail store online.
We offer International shipping rates as well and these are based on the country of delivery and vary from time to time. The total delivery fee will be calculated and displayed once you have entered a delivery address.
Delivery Timeframes – Australia
Standard Delivery: Please allow up to 10 business days* after receiving your Shipping Confirmation e-mail.
Express Delivery: Please allow 2 – 4 business days* after receiving your Shipping Confirmation e-mail.
*Delivery times may vary as Australia Post can experience delays from time to time which are beyond our control.
Delivery Timeframes – International Orders
International Standard Delivery: Please allow 1 – 2 weeks* after receiving your Shipping Confirmation e-mail.
International Express Delivery: Please allow 4 – 7 business days* after receiving your Shipping Confirmation e-mail.
*Delivery times may vary as the Courier can experience delays from time to time which are beyond our control.
All Lust products are packed to protect them from damage whilst in transit. We take special care to ensure that you receive your products in good condition – each order is carefully wrapped.
Dispatch & Delivery
Orders are normally dispatched within 2 5 working days of receipt of payment, however on the rare occasion if your product is out of stock it could take 10-14 days for your item to be dispatched, you will be notified by email with an estimate time of departure for back order items.
We do charge 15% cancellation fees on all cancellations. This is due to the fees involved that we do pass onto the customer and includes a 5% admin fee.
If any of our product is found to be defective, we will gladly exchange the product.
Please return the product, in its original packaging with proof of purchase, within 10 days and we will issue the replacement.
Any Shipping fees incurred by sending back the damaged/faulty product to LUST Minerals head office can be refunded. To be eligible for a shipping and charges refund, Proof of receipt for shipping fees and charges must be emailed to email@example.com. We do not take responsibility for any lost parcels when returning damaged stock. Tracking is recommended.
Please ensure all products are packaged well so they arrive safely.
We do not accept responsibility for postal charges when exchanging goods nor do we exchange or refund due to change of mind.
We will gladly exchange any unused product due to incorrect colour choice.
Our range is solely a mineral makeup range and is designed to be only used with our product range. Using our range with a synthetic range or another brand may cause products to separation and to not sit or blend well. We do not take responsibility for this. We do not refund used products. Samples are recommended to be purchased first.
A 10% admin charge may apply.
Colours may slightly differ to photos and batches due to their natural nature. Please allow 10% variations between shade purchases.
Each Coupon Code may come with its own limitations and restrictions. Strictly one offer per person and codes can’t be used in conjunction with anything else. Code limitations may change at any time.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED BY LUST MINERALS ON AN “AS IS” AND “AS AVAILABLE” BASIS. LUST MINERALS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LUST MINERALS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, AS TO THIS SITE INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LUST MINERALS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT BY LUST MINERALS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LUST SHALL HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THIS SITE, FOR YOUR ACTION OR INACTION IN CONNECTION WITH THIS SITE, OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH THIS SITE. IN NO EVENT SHALL LUST BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE, THE INFORMATION ON THIS SITE, THE DELAY OR INABILITY TO USE THIS SITE OR OTHERWISE ARISING IN CONNECTION WITH THIS SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIAIBLITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF LUST AND ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, SUPPLIERS AND SERVICE PROVIDERS UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED $100.
The information provided by this Site is intended solely for informational purposes and is not intended to be used for medical diagnostic purposes or to serve as a recommendation for treatment and/or management of any medical condition. Information on this Site should not be used in place of consultation with a physician or other qualified health provider.
We may collect personal information that you provide when you:
- Register with this Site;
- Make a purchase from this Site;
- Submit an entry in a contest or sweepstakes sponsored by us, respond to one of our surveys or participate in another feature of this Site; or
- Provide us with comments or suggestions.
Personal information that you provide to this Site is not shared with or sold to third parties.
Security of Personal Information
We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.
Disclosure Required by Law
Though we make every effort to preserve the privacy of our customers and visitors, we may need to disclose personal information when required by law, governmental rule or regulation or judicial or administrative process.
All content included on this Site, such as text, graphics, logos, button icons, images, video clips, audio clips, digital downloads, data compilations, and software, is the property of Lust minerals or its content suppliers and protected by United States and international copyright laws. The compilation (meaning the selection, coordination and arrangement) of all content on this Site is the exclusive property of Lust Minerals. The content on this Site may be used by you as a personal shopping and/or information resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this Site is strictly prohibited. Lust Minerals maintains a copyright piracy surveillance program and vigorously prosecutes copyright infringement. This Site as a whole is protected by copyright and trade dress, all worldwide right, title and interest in and to which are owned by Lust Mineral Cosmetics
In the rare occasion you have an reaction please discontinue use and consult your health care provider
PLEASE NOTE- Not all of Lusts products are 100% natural minerals.
Lust Mineral Cosmetics is NOT liable for any reaction a person may have.
LUST Mineral Cosmetics Ingredient Selection process
LUST Minerals have a strict company philosophy on ingredient selection, we always choose to purchase ingredients that are produced in Australia where possible.
Another excellent example is the coloured Micas used to create the shades of our colour cosmetics, each coloured mica can have up to 10 different ingredients, these are made before we even purchase them from our suppliers, and many coloured Micas are created using FD&C pigments or Ferric Ferrocyanide or Bismuth Oxychloride, for example – at LUST minerals we DO NOT purchase these Micas for use in our products but scrutinise our ingredient selections very carefully to make sure that we do not incorporate ingredients that clash with our company philosophy. Not all products within our Lust Minerals extensive range are 100% mineral/ 100% natural. Some products have been designed to be a cleaner alternative to conventional makeup. We choose natural and organic Australian ingredients where possible.
Testing Process for Lust Mineral Cosmetics
Product testing and safety lie at the very foundation of our business, ensuring that Lusts products are totally safe and of the highest quality.
Here are some of the basic elements of our stringent testing process:
1. We ensure that all products and ingredients meet the Lust Mineral Cosmetics Brand Philosophy: highest quality; naturally enriched; environmentally friendly where possible.
2. We ensure that all products meet the Lust Mineral Ingredient Policy
3. All ingredients used in our products have undergone toxicological assessment to ensure their safety; these are approved by NICNAS as safe to use.
4. We ensure that all ingredients meet cosmetics and ingredient regulations.
5. Not all of Lust Mineral products have undergone clinical testing for sweat or water resistance. These attributes have been acknowledged through consistent use of our product range by Australian women who provide ongoing feedback to help us continue to develop the Lust Mineral Cosmetics range.
6. Packaging for products also undergoes road testing to make sure it is suitable for consumer use.
Lust Mineral make no therapeutic claims concerning our products. All products that we manufacture are for the sole use of cosmetic application. Lust Minerals stand by our results and the ingredient containing in each product. We can not guarantee the out come for each individual as different factors can impact the results as per products listed. We do not guarantee all products within our growing range are 100% natural. Our range is designed to be used with only mineral products. Synthetic and other make up brand products when used with our range may cause separation. We do not take responsibility for this.
In all instances we follow the National Coordinating Committee on Therapeutic Goods Australia ‘Cosmetic Claims Guidelines’ 3rd Edition published 09 May 1997.