Shipping policy

Express shipping is the time in which the courier takes to deliver your parcel from the time it's picked up from our warehouse to the time it arrives to you. This does not send your parcel to the front of our order que. We package all orders in the order in which they arrive in the system.

Yes we do offer international shipping to most countries.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

The Lust Minerals team understand different customers prioritise different values when it comes to shopping therefore whilst there is still stock in the old packaging it will be available at a discounted price. This means that whether price or package quality is of higher importance to you, there is an option for each. Please note: not all shades and products are available in both old and new packaging.

Returns and exchanges

No purchased products are able to be switched due to consumer regulation guidelines and the sale price originally paid. The products in old packaging will remain on sale until sold out as we make room for new packaged products.

Unfortunately sometimes your order confirmation can end up in your email's Junk/Spam folder. If you are unable to find your confirmation, please contact our friendly customer service team support@lustminerals.com.au

PRODUCT FAQs

For a seamless, perfected application using the Round Blending Brush or damp Pro Blender is strongly encouraged. The sponge on the Pro Finish Foundation and brush on the Stick Cream Foundation have been added for extra convenience for on the go application. Similar to other application tools, both features work best when foundation is applied to the face in sections and blended in circular and pressing motions.

To thoroughly clean the sponge and brush attached to the Pro Finish and Stick Cream Foundation use the Brush Cleaner and face washer to buff out excess product and water. Baby Shampoo can also be used to clean both applicators and remove prior to cleaning and ensure they are thoroughly dried before re attaching to the product

The skincare range will be rebranding over the coming weeks with brand new packaging coming early June.

Some products such as the Stick Cream Foundation have been increased in size to align with the new packaging along with an added brush, in addition to increased manufacturing costs as each product now requires customer packaging. This is reflected in the price of each product.

Yes, all of the product formulations are exactly the same with the exception of the Lip Glosses, which are slightly more pigmented (same ingredients just improved quantities). For the remaining products the aim was to improve the quality and functionality without compromising on the products known and loved. Providing our customers with a whole product they are proud to use and own.

Due to supply and demand some products are being slowly discontinued for the time being. This includes the single shade eyeshadows, the brow dusts and brown mascara. These items are currently still available for purchase through our Clearance tab until out of stock.

The Lip Glosses have been redesigned to be 10% more pigmented than before, however all ingredients remain the same to provide a long-lasting cream shine all whilst being 100% vegan.

As Lust’s customers grow, so does the team, the range and the goals for the brand. There are many exciting things coming sooner than you know. To stay on top of all things Lust make sure you are subscribed via email and enable post notifications on Instagram!

We thank you for your ongoing patience and support whilst we work through our Rebrand process. As Lust grows as a family so does our constant increase for creating high standards in bridging the gap between mineral and high performing cosmetics. We wouldn’t be here today if it wasn’t for you, so we want to create products and packaging that excites our customers while evidencing exactly who we are as a clean beauty organisation.

Our Pressed and Loose Powder foundations offer a very similar finish and it purely comes down to personal preference. Both offer similar coverage. Our loose powder has a very slight illuminate in it to give a natural glow. Our Pressed powder is a more matte finish.

We highly recommend you prime your face using either our Mineral Primer for normal- drier skins and our Mattifying Primer for normal - oily skins and those who like a more matte finish. This will ensure your foundation products bind well to your skin. We also highly recommend you set your base using one of our setting powders. This will ensure your base lasts all day, prevents too much shine and prevents transferring.

We have a colour matching service where our friendly and highly trained skin specialists would be more than willing to assist you in choosing your perfect shade and the best products suitable to your skin type.

Our Powder Foundations are designed to add coverage and SPF properties to your base. We would recommend you still set your base using specifically designed setting powders.

We believe it is important to cleanse your skin in the morning to remove any excess oils along with cleansing twice in the evening; one to remove your makeup and one to cleanse your skin and pores.

Our trio serums when used together are designed to replace other skin moisturisers. Using these alongside our cleanse and exfoliate should be sufficient skin care routine.

Each serum is designed for a specific purpose, depending on your concerns would depend on which serums will best suit you. The Hyaluronic Acid and Vitamin C serums are designed to penetrate the skin for the best results, you will need to use these with a carrier like our rejuvenation oil or a moisturiser. We have designed 3 different serums to ensure they are at their highly concentration level.

Please check your junk and spam folder, if you can’t locate the email please email our support team support@lustminerals.com.au

We believe that all of our LUST Makeup and Skincare products are safe to use while pregnant and breastfeeding with the exception of the rejuvenation oil. This product contains Retinyl Palmitate which is not suggested to use whilst pregnant or breastfeeding. We recommend you check with your OB before using this product.