Trying to access your rewards points?

We recently updated our website in February 2020 and this included our reward program!

If you have a rewards account on our old website then you will need to click the floating 'Rewards' button on the bottom left hand corner of the screen.

It's important to login with the email address you used on the old website and you will have access to your previous points balance.

Please click on the floating 'rewards' button on the bottom left hand corner of the screen.

You will be prompted to Join now or Sign in. If it is your first time signing in since you have access the new website, then please click Join now and create a user with the SAME email address you used on the old website.

If you already have a NEW login, then please click Sign in and you will be taken through to the members area where you can learn how to earn points and redeem them.

Once you have created a Rewards account and logged in via the floating 'Rewards' button on the bottom left corner of the screen, you will see the various ways to redeem points. 

Once you have created a Rewards account and logged in via the floating 'Rewards' button on the bottom left corner of the screen, you will see the various ways to earn points. 

You redeem your rewards points using a unique coupon code that is entered into your cart at checkout.

Unfortunately it is not possible to enter more than one discount code at checkout.

Trying to login to your account?

Due to the new website launch, you will need to create a new account using the same email address to gain access to your rewards points balance. 

PRODUCT QUESTIONS

Although both our foundations are long wearing and offer beautiful flawless coverage, our Powder Foundation will give a longer lasting coverage and feel fresh all day long.

Never! Parabens are a synthetic preservative and we only use a natural preservative in our formulations

Yes. Our foundations allow the skin to breathe and do not clog pores.

Absolutely not! Bismuth Oxychloride is a bi-product of refined lead and is used by many leading mineral makeup brands because it is a cheap filler. People who suffer from rosacea, acne or people with sensitive skin often find that this ingredient will irritate their skin. At Lust, we only use ingredients that benefit the and protect the skin.

We get asked this question often and there is no need for concern. The titanium dioxide used in Lust minerals consists of fine particles, however they are not small enough to penetrate into the skin and enter the blood stream. The nano-sized particles of Titanium dioxide is what the concern is about and we do not use that type of Titanium Dioxide.

Yes, all of Lusts foundations have a natural sunscreen. Our Powder foundation offers the highest protection and is rated SPF 15+.

Yes. Lust Minerals is so gentle that it can be used immediately after light peels, waxing, IPL and microdermabrasion. It's fantastic to be able to walk out of a salon without any redness by using Lusts gentle minerals.

We are proud to offer a FREE colour matching service to our customers. Please feel free to reach out to our friendly Customer Service team or fill out the form here: https://www.lustminerals.com.au/colour-matching-service/

Our Pressed and Loose Powder foundations offer a very similar finish and it purely comes down to personal preference. Both offer a similar coverage. Our loose powder has a very slight illuminate in it to give a natural glow. Our Pressed powder is a more matte finish.

We highly recommend you prime your face using either our Mineral Primer for Normal- Drier skins and our Mattifying Primer for normal - oily skins and those who like a more matte finish. This will ensure you foundation products bind well to your skin. 

We also highly recommend you Set your base using one of our setting powders. This will ensure your base lasts all day, prevents too much shine and prevents transferring. 

We have a colour matching service where our friendly team would be more then willing to assist you. Alternatively we have a comparison chart here which may help you.

Please email our customer support team we would love to assist you in choosing the correct products for your skin.

Our Powder foundations are designed to add coverage and SPF properties. We would recommend you still set your base using our setting powders.

Cleanse your skin using a cleanser.

Apply our Hyaluronic Acid Serum to damp skin.

Apply our Vitamin C Serum.

Apply our Rejuvenation Oil.

Apply all serums with a pressing motion.

Allow all products to absorb before applying our SPF and Primer and Foundation bases.

Please check your junk and spam folder, if you can’t locate the email please email our support team support@lustminerals.com.au

Our Round Blending Brush or Damp Pro Blender.

Our Dense kabuki brush will be best to achieve a nice even application and prevent product wastage.

Yes it’s important to cleanse in the morning to remove any excess oils and we also recommend cleansing 2x at night; one to remove your makeup and one to cleanse your skin and pores. 

Our trio serums when used together are designed to replace other skin moisturisers. Using these alongside our cleanse and exfoliate should be sufficient skin care routine.

Each serum is designed for a specific purpose, depending on your concerns would depend on which serums will best suit you. The Hyaluronic Acid and Vitamin C  serums are designed to penetrate the skin for the best results, you will need to use these with a carrier like our rejuvenation oil or a moisturiser. 

We have designed 3 different serums to ensure they are at their highest concentration level.

All of our LUST Makeup and Skincare products are safe to use while pregnant and breastfeeding with the exception of the rejuvenation oil. This product contains Retinyl Palmitate which is not suggested to use whilst pregnant or breastfeeding. We recommend you check with your OB before using this product. 

Shipping Questions

Yes we do offer international shipping to most countries.

Sometimes your order confirmation can end up in your email's Junk/Spam folder. If you are unable to find your confirmation, please contact our friendly customer service team by clicking here. 

Are you having makeup application issues? we can help:

Are you struggling to get your makeup looks flawless? Never fear, we have prepared the top fix makeup application issues and how to fix them.

If your foundation is becoming patchy during the day, this is generally due to the foundation getting over blended when it has started to dry and in some cases not cleansing prior to makeup application.

HOW TO FIX: Cleanse and moisturise prior to makeup application and split your face into 4 sections, Take out enough product for your first section and start PRESSING into your skin. Once that section is blended, then take out fresh product for your next section and repeat until complete.

This tends to be what happens when the foundation is still sitting on the skin surface. It will need to be pressed into the skin more and really worked in to make sure it has time to bind.

Another scenario is when you have too many products applied under your makeup. I.e the rejuvenation oil and moisturiser, then primer. This causes too much of a barrier and heaviness to the skin. 

HOW TO FIX: Make sure you are cleansing prior to application. Taking the time to really press and blend each section, before moving onto the next.

Cleanse, Hyaluronic acid serum, Vitamin C serum, then for dry skins you may apply your rejuvenation oil, but do not then apply a moisturiser as well. For oily skins this is where you want to apply your moisturiser.

Only use Rejuvenation Oil in your nighttime routine. Then apply your Lust Minerals primer of choice.

This is due to not setting the base correctly or using the right setting product.

HOW TO FIX: Set using our HD setting powder. Focusing in high movement areas (t-zone)

This is generally due to using products that are too heavy for your skin. 

HOW TO FIX: Find products that are lighter and cleaner for their skin. I would recommend the Foundation Stick, Mattifying Gel Primer, Loose Mineral Powder.

This is due to using the wrong base undertone and a shade or two, too dark in some cases also. When it oxidises it tends to go orange.

HOW TO FIX:

Check your undertone and be sure to pick a shade that matches, alternatively this is where having 2 shades and mixing your perfect shade is amazing. If you need help with colour matching, we can use our FREE Colour Matching Service.