Our Tiers
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Boarding Pass
Start your journey
Runway Ready
Next-level perks
Cloud Nine
Ultimate indulgence
Private Jet Glow
Exclusive luxuryFAQs
For further support, please email support@lustminerals.com.au.
How do I join?
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To get started, simply create an account with Lust Minerals! As soon as you join, you’ll be automatically enrolled in the Boarding Pass tier, where you can begin earning Flyer Points and Runway Rewards with every purchase.
Does it cost anything to join?
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Pack those bags because your Boarding Pass is free!
How do I earn points?
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You’ll earn Flyer Points with every dollar you spend on your favourite clean beauty products, which you can then redeem for exclusive perks, discounts, and VIP rewards. To get started, simply create an account and begin collecting points right away.
As you accumulate more Flyer Points, you’ll unlock exclusive Runway Rewards. The more points you earn, the more exclusive perks you gain access to, making every purchase even more rewarding.
Check the tier table above for a full breakdown of all the exclusive benefits you can unlock as you level up from Boarding Pass, all the way to Private Jet Glow Status.
How do I redeem Runway Rewards?
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Ensure you are logged into your account when shopping to redeem any outstanding rewards, gifts and bonuses at checkout.
Do points every expire?
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Points are valid for 12 months from when you join the Boarding Pass tier. After one year, if you haven’t redeemed points or placed an order, these will expire.
How to check your current tier?
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To check your Status, ensure you are logged into your account here.
How is my tier determined?
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Your Runway Reward tier is determined based on how many points you have. Simply earn more points to level up your status.
Can I move points from one account to another, or can points be merged?
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Unfortunately this isn’t possible. Please ensure you use your correct email upon signing up, and checking out to redeem your points. Points can’t be refunded or reinstated when used. If you place an order under a separate email, or without logging in, we can’t add those points to your main account.
Can I cash in my points for discounts?
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While you can’t directly exchange your points for discounts, we’ve got heaps of other exciting bonuses! As you level up, you can redeem your points for free products once you reach the right tier. Plus, just for entering a tier, you’ll receive an automatic voucher to use right away!
How do I redeem a free product?
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To redeem a free product, you’ll need to have enough points in your account. Once you've accumulated the required points, click the “Redeem” button. Please note that this offer is available only with a purchase. Be sure to have another product in your cart when you redeem your free item, so you can enjoy it on your next purchase.
I am in the Private Jet Glow tier, how can I redeem the free shipping?
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Congratulations on being in our top tier! To redeem your free shipping, simply add $100 worth of items to your cart, and the discount will be automatically applied at checkout. Please note:
- This offer is valid for domestic shipping within Australia only.
- The free shipping applies to standard shipping.
- For international orders or to upgrade to express, shipping costs will be applied at the customer's expense.
Do the instant vouchers supplied on entry have limitations?
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Each code may come with its own limitations. The $15 off codes have a minimum spend of $40, the $20 code has a minimum spend of $60 and the $30 off code has a minimum spend of $80. These are one use per person, and you will be emailed a unique code to use, and can also view this when you log in to your rewards account. These vouchers are valid for 2 months. Vouchers can not be extended or reactivated.