Payment Methods

You can order online securely – we use the Paypal secure shopping basket and also use Afterpay, Zippay, LayBuy and Stripe secure shopping options.

Shipping Rates

Standard shipping on orders under $100 will be charged at a flat rate of $8.00.

Express shipping on orders under $100 will be charged at a flat rate if $11.00.

If your order is over $100, we offer an express shipping upgrade option for a flat rate of $4.00 to Australian addresses.

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We offer FREE Standard shipping for retail orders over $100 within Australia. 

We offer FREE Express shipping for retail orders over $160 within Australia.

We offer International shipping rates as well and these are based on the country of delivery and vary from time to time.  The total delivery fee will be calculated and displayed once you have entered a delivery address.

Delivery Timeframes – Australia

Standard Delivery: Please allow up to 10 business days* after receiving your Shipping Confirmation e-mail.
Express Delivery: Please allow 2 – 4 business days* after receiving your Shipping Confirmation e-mail.
*Delivery times may vary as Australia Post can experience delays from time to time which are beyond our control.

Delivery Timeframes – International Orders

International Standard Delivery: Please allow 1 – 2 weeks* after receiving your Shipping Confirmation e-mail.
International Express Delivery: Please allow 4 – 7 business days* after receiving your Shipping Confirmation e-mail.
*Delivery times may vary as the Courier can experience delays from time to time which are beyond our control. 

Packing

All Lust products are packed to protect them from damage whilst in transit. We take special care to ensure that you receive your products in good condition – each order is carefully wrapped.

Dispatch & Delivery

Orders are normally dispatched within 2  5 working days of receipt of payment, however on the rare occasion if your product is out of stock it could take 10-14 days for your item to be dispatched, you will be notified by email with an estimate time of departure for back order items.