Welcome to our Scratch to Win Black Friday 2026 campaign! By participating, you agree to the following Terms & Conditions.

1. Overview

Every order placed with Lust Minerals between November 10th, 4:00pm AEST and November 21st at 12:00pm AEST will automatically receive a Scratch to Win card in their order.

Every Scratch to Win Card is a winner! Each card will reveal either:

• A voucher or discount code printed directly on the card, which can be redeemed in accordance with the offer's conditions, or
• A prize without a pre-printed discount code, which must be claimed by contacting the brand featured on the card and following the steps outlined below.

We take photo proof of every scratch card being packed into each order. If you cannot locate your scratch card upon delivery and photo proof confirms it was included, Lust Minerals is not responsible for replacing it.

2. Voucher Prizes

• Voucher prizes consist of discount codes or special offers redeemable on a future order.
• If your scratch card has a discount code already printed on it, you can redeem this directly with the relevant brand, subject to the offer's conditions.
• Each code may have specific conditions, such as: Minimum spend requirements, Product or category limitations, Expiry dates.
• Voucher codes are non-transferable and not redeemable for cash.
• Only one voucher can be used per order unless otherwise stated.

3. Prizes Without a Pre-Printed Discount Code

If your Scratch to Win Card does not have a discount code already printed on it, you will be required to contact the brand featured on your card directly to claim your prize.

How to Claim:

• Visit our campaign landing page and locate the contact details for the brand featured on your Scratch to Win Card.
• Contact the brand directly via the email address provided and include the following information: A clear photo of your Scratch to Win Card showing the revealed prize, your full name, your shipping address, your email address and  proof of your Lust Minerals order.
• The brand will then assist you with redeeming your prize and provide any further instructions required.
• Proof of the card is required for all prize redemptions. No photo = no claim.
• Each prize must be claimed within 6 months of receiving the scratch card.
• Unclaimed prizes will expire after 6 months and cannot be redeemed.
• No claims will be accepted after May 31st, 2027, regardless of when the scratch card was received.
• Each brand handles its own prize redemption and may have its own terms and conditions.

Important Notes:

• Brands may require you to cover shipping or handling fees to receive your prize.
• Any questions or issues with the redemption process must be directed to the brand offering the prize.
• If a physical prize is unavailable, the brand may substitute it with a prize of equal value.

4. Discount Code Alternative for Physical Prizes

• In some cases, a discount code may be provided by the brand after you have contacted them to claim your prize.
• If your Scratch to Win Card does not already display a discount code, you must contact the relevant brand first. A discount code will not automatically be issued by Lust Minerals.
• Where applicable, the brand may provide a code allowing you to purchase your prize item at a $0 product cost (shipping fees may still apply).
• These discount codes may be subject to: expiry dates, minimum purchase values, product or category limitations

5. Claim Deadlines

• You have 6 months from the date of receiving your scratch card to claim your prize.
• The absolute final date to claim any prize is May 31st, 2027.
• After this date, no claims will be accepted, regardless of circumstances.

6. General Conditions

• This promotion is valid only for eligible customers and qualifying purchases.
• Scratch cards and prizes cannot be exchanged, transferred, or redeemed for cash.
• Each prize is subject to availability and may be changed or substituted at our discretion.
• Lost, stolen, or damaged scratch cards will not be replaced.
• Any tampering with the scratch card or attempts to claim prizes fraudulently will lead to disqualification. Lust Minerals will record the prize assigned to you; prizes are non-transferable and intended for your use only. Sharing or transferring your prize will result in disqualification from redeeming it.

7. Liability & Responsibilities

• Lust Minerals is not responsible for any delays, issues, or disputes involving third-party brands and their prize redemption processes, to the extent permitted by law.
• All prize-related concerns (including product quality, delivery, or redemption terms) should be directed to the prize brand in the first instance.
• Customers are responsible for any applicable shipping charges, customs duties, or local taxes related to prize redemption, where disclosed and lawfully applicable.
• Nothing in these Terms & Conditions excludes or limits any rights or remedies available under Australian Consumer Law.

8. Contact

Questions? Please refer to the campaign landing page for FAQs or contact our customer support team at support@lustminerals.com.au.